I had from some time SixXS account and I was happy user. Until I tried to change e-mail
However about two years ago (to be exact 02 October 2008 I wanted to change the email address. I receive following reply:
Maciej Marcin Piechotka wrote: > Is it possible to update the email to firstname.lastname@example.org? For the account of which of the many users we have? Greets, XXXXXX
When I sent e-mail containing my handle (assuming they are asking for it) I receive no reply.
Similar conversation tok place in May 2010. The third was on 09 August 2010 (however I receive no reply):
Please update my e-mail. This one may no longer be valid after september 2010. Username: XXXX-SIXXS Current e-mail: email@example.com New e-mail: firstname.lastname@example.org   I requested e-mail update some time ago but there has been no response so far  It is valid as far as I understand according to new domain policy despite bing hosted on xxxx. If it is not please use email@example.com
I tried to submit a ticket (the FAQ stated that the proper channels are either via e-mail or ticket system and the e-mail obviously failed) in which I described the whole situation stating that my e-mail might get blacklisted by accident. On following day I found out it was deleted.
Still thinking there are some technical problems I asked forum for advice what should I do. The post was deleted within minutes – they apparently don’t have the time to change e-mail over 2 years but do have time to closely monitor the forum they stated they don’t closely monitor. The account have been disabled shortly afterwards.
I haven’t found anything in FAQ that I have broken with possible exception of not signing at bottom of the e-mail by my full name. Message was signed by GPG key, from account that do not bounce (check several times) etc. I haven’t also receive response why my account was disabled. In meantime I moved to Tunnel Broker.